This privacy policy explains how Focus Frame handles personal data when you use the website, send an inquiry, or arrange small event photography services. It is written in plain language and covers the main ways information is collected, used, shared, and protected.
When you contact Focus Frame, we may process your name, email address, phone number if you provide it, your message, shoot requirements, and preferred date or session details. We also process limited technical data such as server request metadata and browser or device information to keep the site working and secure.
We receive personal data from contact forms, email, phone calls, planning calls, and other booking-related messages. Technical data is collected automatically by the website and hosting systems when pages are visited or forms are submitted.
We use essential cookies for site operation and cookies that store privacy preferences. We do not state that analytics or marketing cookies are active in this policy.
You can manage cookies through your browser settings. Essential cookies support basic site operation, and preference cookies help remember privacy choices. If you block essential cookies, some parts of the site may not work as intended.
We use personal data to answer inquiries, review event details, prepare a coverage plan and quote, confirm booking and access arrangements, provide photography services, curate and edit images, deliver private galleries, maintain website security, and meet legal or administrative obligations.
We may share limited data with service providers that help us operate the website, process messages, support technical delivery, or maintain security. These parties are expected to use the data only for the assigned task and to keep it confidential where appropriate.
Personal data may be shared with public authorities, courts, or other parties when required by law, to respond to a lawful request, or to protect our rights, users, or systems. We may also disclose information when necessary to comply with legal, tax, or regulatory duties.
Privacy rights lifecycle
You may ask us to access, correct, or delete personal data we hold about you, and you may object to or limit certain processing where the law allows it. If you believe information is inaccurate or no longer needed, you can ask us to review it.
To exercise a privacy right, send a clear request through one of the contact channels listed in this policy and describe the data or action you want. We may ask for enough information to verify your identity and understand the request before responding.
Inquiry records are kept for the time needed to respond and manage the booking process. Client and delivery records are retained for a practical period after the service is completed so we can handle follow-up questions, accounting, or legal obligations. When data is no longer needed, it is deleted or anonymized where appropriate.
If this policy changes in a material way, we will update the notice on the website and use a reasonable method to draw attention to the change when appropriate. The version in effect is the one published most recently.
For GDPR purposes, Focus Frame acts as the controller for the personal data described in this policy. The legal basis depends on the context, including responding to inquiries, preparing a quote, managing a booking, meeting legal obligations, and protecting the website and its users.
If GDPR applies, you may have the right to access your data, correct it, ask for deletion, restrict processing, object to certain processing, and request portability where applicable. You may also withdraw consent when processing is based on consent, without affecting prior lawful processing.
Use the contact details below for privacy questions, access requests, or other data-related concerns.
